Updated Safety Procedures

SUMMARY:

  1. When you arrive, we’re recommending our patients to wear a face-covering (mask, face shield, etc) but it’s no longer required
  2. Our doors will stay locked. Since we have a limited team working in our front office, you can text (406-318-8052), call (406-215-4705), or knock/ring the doorbell when you arrive
  3. Within 2 weeks of your visit, please complete COVID-19 Prescreening Questions HERE

TO OUR PATIENT FAMILY:

Your care and safety as well as the safety of our team is our top priority. As recommendations are changing, so are we. Starting Monday, 2/15/2021, we will be complying with Governor Gianforte’s Directive on Implementing Executive Order 2-2021 to follow the dental “industry best practices” which requires us to follow recommendations from the American Dental Association (ADA), the Montana Dental Board, the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA).

FOR ALL PATIENTS: We have limited staff working in our front office. If we don’t get to the door in a couple of minutes, we’re on the phone or have stepped away momentarily; we’re checking our security cameras and you can be sure that we see you! Have patience–we’ll respond momentarily 🙂

Questions? Call (406)215-4705, text (406)318-8052, send a Direct Message on Facebook or use our website contact form

**Effective Monday, 7/12/2021**

We hope this finds you and your family in good health. All of us are looking forward to resuming our normal habits and routines. While many things have changed, one things has remained the same: our commitment to your safety.

Starting Monday, 5/17/2021, we will be complying with Governor Gianforte’s Directive on Implementing Executive Order 2-2021 to follow the dental “industry best practices” which requires us to follow recommendations from the American Dental Association (ADA), the Montana Dental Board, the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). Our office follows recommendations made by these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

In addition to the strict infection control guidelines that have been in place for many years, some new procedures have been added for us to be allowed to open. We assure you that our team has been hard at work researching these guidelines to come up with a plan to ensure that our patients and team remain safe.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in order to keep our team and patient family safe.

NORMAL PROCEDURES:

  • All clinical team using face masks, gloves, and clinical attire during patient treatment
  • Office air filtered, new filters installed in January 2021
  • Treatment room surfaces and fixed equipment cleaned with high-level disinfectant after each patient
  • All instruments heat-pressure sterilized
  • Commonly touched surfaces (door handles, light switches, toilet handles, water faucet controls, counters, etc) cleaned with high-level disinfectant throughout the workday
  • Our dental treatment water is distilled and sterilized to make sure it is pure

NEW PROCEDURES to EXPECT:

  • Our office will communicate with you beforehand to ask screening questions. You’ll be asked those same questions again when you are in the office
  • Please try to come unaccompanied. We realized some of you need assistance yet we’d like to minimize extra people whenever possible
  • Our front doors will remain locked and a team member will control patient flow in and out of the building
    • You’ll be asked screening questions as mentioned above
    • Your temperature will be taken with a contactless thermometer
    • Hand sanitizer will be dispensed
    • Face coverings are recommended (mask, faceshield, etc) but no longer required for 5 years old and older
    • You’ll be asked to sit in our reception area where chairs are spaced and magazines/books/photobooth are removed for physical distancing and disinfection purposes
  • Prior to treatment, you’ll will swish for 60 seconds with a pre-procedural anti-microbial rinse (at least 10 seconds for children), either Carifree CTx4 Treatment Rinse or Chlorhexidine, prior to any aerosol-generating treatment. This has been shown to be effective at killing bacteria and viruses for a short time, so even if a patient does happen to be a silent carrier for any respiratory-spreading disease, this will significantly decrease the microbes in their mouth and the environment. (See video immediately below for more info)
  • To minimize aerosols from patients’ mouths:
    • Our dental hygienists will only be using the ultrasonic instrument judiciously and, if so, with high-volume suction
    • Our dentists & dental assistants will be using primarily high-volume suction (may be in the form of a mouthpiece) or a rubber dam
  • Upon arrival in the morning, our team will have their temperature taken and symptoms recorded. If not feeling well, they will be asked to stay home
  • Our front office team will disinfect commonly touched front office surfaces after patients

During this time, things may seem different in the dental office just as they are in our regular lives. Protective protocols will continue to evolve as the world learns continues to learn about this virus and how to keep everyone safe. Be rest assured that we will stay up to date with all new developments and will implement all recommended protocols designed to keep you and our team safe while here in the office.

We understand that as the coronavirus situation has unfolded, all of us have been faced with questions about how to lead our daily lives and been met with uncertainty and frustration. Please reach out to our office if you have any questions or concerns about anything. We will be a resource for you in any way that we can, even if it doesn’t pertain to your dental visit.

See you soon 🙂

~ Your MT West Dentist team


[ Last reviewed/updated: 7/12/2021 ]